Returns & Exchanges
At Made in TN, we want you to be completely satisfied with your purchase of local artisan goods. If your order doesn't meet your expectations, we offer a 30-day return window for most non-perishable items.
Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing