Frequently Asked Questions
Everything you need to know about our local Tennessee products.
Where are your products sourced from?
Every item in our shop is curated from artisans, makers, and small businesses located right here in the state of Tennessee.
How long does shipping take?
Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-5 business days via USPS or UPS.
Do you offer gift wrapping or custom notes?
Yes! We specialize in gifting. You can add a personalized message at checkout, and we offer signature gift box packaging for a polished presentation.
What is your return policy?
We accept returns on non-perishable items within 30 days of purchase. Items must be in their original, unused condition. Please note that food items are final sale.
Can I place a large corporate order?
Absolutely. We offer custom corporate gifting solutions for events, employee appreciation, and client outreach. Contact our team for volume pricing.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. We do not offer international shipping at this time.